Gov. Scott Walker and Wisconsin Secretary of Tourism Stephanie Klett recognized Madison’s Monona Terrace Community and Convention Center for exceptional charitable services with the Governor’s Tourism Service Excellence Award at a reception in Lake Geneva Monday.
Monona Terrace Executive Director Gregg McManners said in a City of Madison press release, the award is an “honor” that will serve to reinforce Monona Terrace’s vision for “community and service excellence.”
The Monona Terrace hosts about 700 events per year, including approximately 400 city workshops and 100 free events for the community, according to Monona Terrace Media Advisor Fran Puleo. These free programs offered by the Monona Terrace serve over 50,000 people in the Madison area, according to the press release.
Puleo said the Monona Terrace brings in around $52.5 million in revenue from tourists and visitors attending conferences at the center, who then invest in local businesses. Community outreach and guest surveys reveal that 100 percent of Monona Terrace visitors are willing to recommend the facility, according to the press release, with 99 percent of visitors willing to return themselves.
The Monona Terrace also recently celebrated its reopening following a series of renovations, including two new museum galleries and improvements to technology in the building, such as “plug and play” work stations. City officials hope these amenities will reinforce the positive reputation of the facility.
Runners up for the award included the Eagle River Chamber of Commerce.
